FIND THE ANSWERS TO YOUR QUESTIONS !

A few questions

 

Frequently asked questions: preparing for your arrival

Are you planning to stay at the Hôtel Vendome and need more information?
Here are the answers to the most common questions asked by our guests.
If you can't find what you're looking for, contact us and we'll get back to you as soon as possible!

 

 

Frequently asked questions: prepare your stay

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What time is check-in & check-out?

Rooms are available from 2 p.m. on the day of arrival (local time) and must be vacated by 11:30 p.m. on the day of departure.

Can I smoke in the hotel ?

For the comfort of our guests, the hotel's common areas are entirely non-smoking. Smoking in your room or in these areas will incur a €68 fine. For guests who still wish to smoke during their stay, we invite you to select a superior balcony room. Smoking is only permitted on balconies, not in rooms. 

Is there a extra charge for WIFI?

No, Wi-Fi is complimentary at Hotel Vendome.

Where can we park our car?

The hotel features private and secure on-site parking. Located directly at the hotel, it allows you to park your vehicle with peace of mind in the heart of Nice, just a 5-minute walk from the Old Town and the beaches. The rate for this service is €20 per night (car) or €10 per night (motorcycle). As spaces are limited, booking is mandatory and subject to availability at the time of your request.

Do I need a credit card at check-in?

Yes, all guests need a valid credit card that matches their Identification.

At what time can I take my breakfast?

Buffet breakfast is served from 7am to 10:30am and costs EUR 15 per person per day for adults and EUR 7,50 per day for children aged 6 to 11. It is free for children under 5. We also offer gluten-free products to suit your dietary requirements.

I haven't booked my breakfast. Can I have it on spot on the day?

On simple request to our team, and payment of the supplement due, you can have access to the breakfast room.
If your room is marked "breakfast included", you do not need to book breakfast: it is included in the price of your stay.

 

Frequently asked questions: after your departure

Below you'll find answers to the most common questions our customers ask us after their departure.
if you can't find what you're looking for, contact us and we'll get back to you as soon as possible!

 

How can I get a copy of my invoice?

Please contact us at the following e-mail address: contact@hotel-vendome-nice.com

I've forgotten something at the hotel, what can I do to have it back?

If you forget any personal items during your stay at the hotel, please contact us directly at the following e-mail address: contact@hotel-vendome-nice.com

I want to share my feedback after my stay: how do I go about it?

Following your stay, you will receive a questionnaire to give us feedback on your experience.

 
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